Device Installation and Activation

Motorola vu204

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse and Download and click OK
Scroll to Get New App, click OK, and wait while the phone connects to the Verizon Wireless network
Select Business Tools / Information and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The application will automatically activate the device and log into the linked user
Click Accept when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Motorola w755

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse and Download and click OK
Scroll to Get New App, click OK, and wait while the phone connects to the Verizon Wireless network
Select Business Tools / Information and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The application will automatically activate the device and log into the linked user
Click Accept when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Motorola w766 Entice

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse and Download and click OK
Scroll to Get New App, click OK, and wait while the phone connects to the Verizon Wireless network
Select Business Tools / Information and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The application will automatically activate the device and log into the linked user
Click Accept when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Casio c721 Exilim

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse & Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Biz Tools/Education and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The phone will automatically activate and login to the Field Force Manager server
Click Agree when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

LG 5500

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Scroll to Security and click OK
Enter the phone's security code and click OK (Usually the last 4 digits of the phone number)
Scroll to Restrictions and click OK
Enter the phone's security code again and click OK
Scroll to Location Setting and click OK
Select Lock Setting and click OK
Press the End key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse and Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Business Tools / Information and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Subscription and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
Enter the phone’s phone number and click OK
Locate the phone’s phone number from the list below and enter the corresponding PIN. Click OK
Click Accept when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

LG Accolade 5600

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Scroll to Security and click OK
Enter the phone's security code and click OK (Usually the last 4 digits of the phone number)
Scroll to Restrictions and click OK
Enter the phone's security code again and click OK
Scroll to Location Setting and click OK
Select Lock Setting and click OK
Press the End key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse and Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Business Tools / Information and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Subscription and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
Enter the phone’s phone number and click OK
Locate the phone’s phone number from the list below and enter the corresponding PIN. Click OK
Click Accept when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

LG ENV 3 / 9200

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Scroll to Security and click OK
Enter the phone's security code and click OK (Usually the last 4 digits of the phone number)
Scroll to Restrictions and click OK
Enter the phone's security code again and click OK
Scroll to Location Setting and click OK
Select Lock Setting and click OK
Press the End key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse and Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Business Tools / Information and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The application will automatically activate and login
Click Accept when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
SelectYes when asked if you would like to use the company settings.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Motorola Adventure v750

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse & Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Featured Apps or Business/Tools and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Subscription and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The phone will automatically activate and login to the Field Force Manager server
Click Accept when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Motorola Barrage v860

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse & Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Featured Apps or Business/Tools and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Subscription and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The phone will automatically activate and login to the Field Force Manager server
Click Accept when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Casio Boulder c711

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse & Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Biz Tools/Education and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The phone will automatically activate and login to the Field Force Manager server
Click Agree when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Casio Rock c731

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse & Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Biz Tools/Education and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The phone will automatically activate and login to the Field Force Manager server
Click Agree when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Casio Brigade c741

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse & Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Biz Tools/Education and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The phone will automatically activate and login to the Field Force Manager server
Click Agree when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Samsung Convoy u640

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse & Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Biz Tools/Education and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The phone will automatically activate and login to the Field Force Manager server
Click Agree when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

Verizon Wireless CDM 8975

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys to locate the Settings and Tools menu
Scroll to Phone Settings and click OK
Scroll to Location and click OK
Select Location On and click OK
Press the Red Hang Up key to return to the phone’s main menu

From the phone’s main menu, click on the Menu button
Use the left and right arrow keys on your handset to locate the Media Center menu
Scroll to Browse & Download and click OK
Scroll to Get New Application, click OK, and wait while the phone connects to the Verizon Wireless network
Select Biz Tools/Education and click OK
Scroll to Field Force Manager and click OK
Scroll to Free ‒ Unlimited and click OK. Wait while the phone downloads the application
The phone will prompt you to run the application. Scroll to Yes and click OK
The phone will automatically activate and login to the Field Force Manager server
Click Agree when the usage agreement is displayed
Click Accept when the privacy agreement is displayed
Click OK when the "Permission to Locate You" screen is displayed. DO NOT CHANGE THE DEFAULT SETTINGS. You will specify the hours you want to track your employees in the Web application.
Click OK to confirm the permission summary screen.
If prompted to enable location on your phone, click OK

RIM Blackberry Bold 9650

From the phone’s main menu, click on the Options menu item
Select the Advanced Options menu item
Select the GPS menu item
Select the GPS Services and set to Location On
Press the Back button and select Save to the change made
Press the Back button key to return to the phone’s main menu

From the phone’s main menu, click on the Browser menu item
Select Field Force Manager and press in the trackball
Select Install Field Force Manager and press in the trackball
Check the box for Set Application Permissions,and select the Download button
Select View to set permissions for Field Force Manager
Set the permissions for All Connections to Allow, and Save changes
The application will now download, when complete you will be prompted to Run
The application will activate automatically using your devices phone number
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed

RIM Blackberry Tour 9630

From the phone’s main menu, click on the Options menu item
Select the Advanced Options menu item
Select the GPS menu item
Select the GPS Services and set to Location On
Press the Back button and select Save to the change made
Press the Back button key to return to the phone’s main menu

From the phone’s main menu, click on the Browser menu item
Select Field Force Manager and press in the trackball
Select Install Field Force Manager and press in the trackball
Check the box for Set Application Permissions,and select the Download button
Select View to set permissions for Field Force Manager
Set the permissions for All Connections to Allow, and Save changes
The application will now download, when complete you will be prompted to Run
The application will activate automatically using your devices phone number
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed

RIM Blackberry Worldphone 8830

From the phone’s main menu, click on the Options menu item
Select the About menu
Locate the version information on the third line down. It should read v4.3 or higher
If the version number does not match, you need to upgrade the phone's software before you can setup Field Force Manager on this phone. Please call our customer support specialists at 877.477.4899 for information on this upgrade process.
If firmware version is the same as the above or higher then press the End key to return to the phone’s main menu and continue the setup process.

From the phone’s main menu, click on the Options menu item
Select the Advanced Options menu item
Select the GPS menu item
Select the GPS Services and set to Location On
Press the Back button and select Save to the change made
Press the Back button key to return to the phone’s main menu

From the phone’s main menu, click on the Browser menu item
Select Field Force Manager and press in the trackball
Select Install Field Force Manager and press in the trackball
Check the box for Set Application Permissions,and select the Download button
Select View to set permissions for Field Force Manager
Set the permissions for All Connections to Allow, and Save changes
The application will now download, when complete you will be prompted to Run
The application will activate automatically using your devices phone number
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed

RIM Blackberry Curve 8330

From the phone’s main menu, click on the Options menu item
Select the About menu
Locate the version information on the third line down. It should read v4.3 or higher
If the version number does not match, you need to upgrade the phone's software before you can setup Field Force Manager on this phone. Please call our customer support specialists at 877.477.4899 for information on this upgrade process.
If firmware version is the same as the above or higher then press the End key to return to the phone’s main menu and continue the setup process.

From the phone’s main menu, click on the Options menu item
Select the Advanced Options menu item
Select the GPS menu item
Select the GPS Services and set to Location On
Press the Back button and select Save to the change made
Press the Back button key to return to the phone’s main menu

From the phone’s main menu, click on the Browser menu item
Select Field Force Manager and press in the trackball
Select Install Field Force Manager and press in the trackball
Check the box for Set Application Permissions,and select the Download button
Select View to set permissions for Field Force Manager
Set the permissions for All Connections to Allow, and Save changes
The application will now download, when complete you will be prompted to Run
The application will activate automatically using your devices phone number
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed

RIM Blackberry Curve 2 8530

From the phone’s main menu, click on the Options menu item
Select the Advanced Options menu item
Select the GPS menu item
Select the GPS Services and set to Location On
Press the Back button and select Save to the change made
Press the Back button key to return to the phone’s main menu

From the phone’s main menu, click on the Browser menu item
Select Field Force Manager and press in the trackball
Select Install Field Force Manager and press in the trackball
Check the box for Set Application Permissions,and select the Download button
Select View to set permissions for Field Force Manager
Set the permissions for All Connections to Allow, and Save changes
The application will now download, when complete you will be prompted to Run
The application will activate automatically using your devices phone number
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed

RIM Blackberry Storm 9530 / 9550

From the phone’s main menu, click on the Options menu item
Select the About menu
Locate the version information on the third line down. It should read v4.7.0.148 or higher
If the version number does not match, you need to upgrade the phone's software before you can setup Field Force Manager on this phone. If firmware version is the same as the above or higher then press the End key to return to the phone’s main menu and continue the setup process.>

From the phone’s main menu, click on the Options menu item
Select the Advanced Options menu item
Select the GPS menu item
Select the GPS Services and set to Location On
Press the Back button and select Save to the change made
Press the Back button key to return to the phone’s main menu

From the phone’s main menu, click on the Browser menu item
Enter http://solutions.vzwshop.com/vzstart/ into the phones Browser and select the Field Force Manager icon or click on this link Link
Select Install Field Force Manager
Check the box for Set Application Permissions,and select the Download button
Select View to set permissions for Field Force Manager
Set the permissions for All Connections to Allow, and Save changes
The application will now download, when complete you will be prompted to Run
The application will activate automatically using your devices phone number
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed

HTC Ozone

Go to the Windows Mobile® software Start menu.
Select Settings
Select Personal
Select Phone
Select the tabServices
Select GPS and press the Change Settings button
Change GPS toLocation On press Ok
Press the Ok button key to return to the phone’s Settings screen

Go to the Windows Mobile® software Start menu.
Click on the Internet Explorer menu item
Select Field Force Manager and select Ok
Select Install Field Force Manager and select Ok
Select Yes
The application will now download, when complete you will be prompted to Select Done
Go to the Windows Mobile® software Start menu and start Field Force Manager
Approve the location privacy settings. Choose to allow the application access GPS for all hours and days.
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed

Samsung Saga i770

Go to the Windows Mobile® software Start menu.
Select Settings
Select Personal
Select Phone
Select the tabServices
Select GPS and press the Change Settings button
Change GPS toLocation On press Ok
Press the Ok button key to return to the phone’s Settings screen

Go to the Windows Mobile® software Start menu.
Click on the Internet Explorer menu item
Select Field Force Manager and select Ok
Select Install Field Force Manager and select Ok
Select Yes
The application will now download, when complete you will be prompted to Select Done
Go to the Windows Mobile® software Start menu and start Field Force Manager
Approve the location privacy settings. Choose to allow the application access GPS for all hours and days.
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed

Motorola Symbol MC 75

Go to the Windows Mobile® software Start menu.
Select Settings
Select System
Select Clocks & Alarms
Select Set date and time to current date and time

Go to the Windows Mobile® software Start menu.
Click on the Internet Explorer menu item
Enterhttp://support.gearworks.com/deploy/FieldForceManager/MC75/download.htm into the web browser and select Ok
Select Install Field Force Manager and select Ok
Select Yes
The application will now download, when complete you will be prompted to Select Done
Go to the Windows Mobile® software Start menu and start Field Force Manager
Select Accept when the EULA agreement is displayed
Select Accept when the warning is displayed