Articles related to tracking time by mobile workers (starting shifts, breaks, etc.).
Overview You may need to check how much time a worker logged during a week, when did they start and end their shifts. Prerequisites You need to have an account with the Super User role, Operations rol...
Overview You may need to edit shift start or end time when a worker forgot to punch in or out on time to correct their pay hours. Prerequisites You need to have an account with the Super User role, Op...
Overview You may want to disable the Break option in the mobile application in case you want workers to be able only to Start and End Shifts. This will prevent workers from starting lunch breaks and f...
Overview You may need to create a vacation entry for a worker. This will prevent scheduling jobs for the worker and disable the application auto startup feature during the Time Off period. Prerequisit...
Overview You may need to configure working hours for specific workers or the whole company. Hours of operation define when workers are available to complete jobs, when the application should startup a...
Overview You may notice that time logged by a worker is not showing in Shift Summary on the web portal, while the worker confirms that they have started or already ended their shift. Prerequisites You...
Overview Workers cannot view Timesheet Summary in the mobile app and encounter the following message (while they have logged work time during previous weeks): No Timesheet actions for the last 40 days...
Overview Workers may report that the Timesheets option is missing in the mobile app and they cannot start or end their shifts. Prerequisites You need to have an account with Company Administrator, Sup...
Overview In the Administration > Settings > Hours of Operation, there are 2 checkboxes Auto Application Startup and Auto Launch to Background. Auto Application Startup: The application will be remotel...
Overview You have configured alerts so that the Workers submitting the Forms on their Mobile Apps, get a notification of the submission on their email. But, you notice that all the workers for whom al...