You may want to add a new Field Force Manager package to a phone number that will be used by a mobile worker.
Please reach out to your Verizon sales representative or Verizon support (click Chat with us at the bottom of the Verizon support page) to add FFM services for a phone number. You can review the information about available FFM packages on the Verizon website.
<supportagent> If a customer using a Personal plan cannot add FFM service, you can reach out to Customer Success team to help the customer activate FFM service.</supportagent>
Once the phone number is added to your account, navigate to Administration > Devices from the FFM web portal. The new number should be displayed on the page.
Note: If you have added the FFM service to a phone number and need to move the number to another company ID, refer to the article Moving Phone Number to Another Account.