Canceling Subscription for Field Force Manager or Phone Number

Overview

You may need to deactivate a package assigned to your phone number or cancel the account completely.

Solution

Please reach out to your Verizon sales representative or Verizon support to cancel your FFM service for a phone number.

Note: All billing as well as provisioning and cancelation of numbers for FFM is done by Verizon, and it is out of scope for FFM support.

Testing

1. Log in to the FFM web portal.
2. Navigate to Administration > Devices.
   The corresponding number will not be displayed in the Devices list anymore.

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