Overview
You can easily send messages to your workers. Messages can be sent to one worker or all workers in the selected group; messages will be delivered to the mobile app
Prerequisites
You need to have an account with the Super User role, Operations role, or a custom role with rights to create messages.
Solution
- Log in to the Field Force Manager web portal using your credentials and company ID.
- Navigate to Administration > Messages and click on any option from the dropdown (Inbox, Sent, or Deleted).
- Click Create Message.
- Select the groups or users to which you want to send a message.
- Enter subject and body of the message.
Note: The maximum length of a message is 255 characters. If the message is longer, it will be truncated. - Click Send; the message will be delivered to the selected worker Field Force Manager mobile app.
Testing
Click on the Sent button. The subject and date of the recently created message is displayed; however, you cannot review the message itself.