Overview
You may want to stop notifications for configured events but keep the alert for future use.
Prerequisites
You need to have an account with the Company Administrator, Super User role, or a custom role with the rights to edit Alerts.
Solution
- Log in to the Field Force Manager web portal using your credentials and company ID.
- Navigate to Alerts > Configure Alerts.
- Click on the alert that you want to deactivate and select Edit Alert.
- Uncheck the Active setting and click Save & Close.
Testing
The alert is displayed as inactive. No more notifications will be created for this alert under Alerts > View Alerts.
