You may want to stop notifications for configured events but keep the alert for future use.
You need to have an account with the Company Administrator, Super User role, or a custom role with the rights to edit Alerts.
- Log in to the Field Force Manager web portal using your credentials and company ID.
- Navigate to Alerts > Configure Alerts.
- Click on the alert that you want to deactivate and select Edit Alert.
- Uncheck the Active setting and click Save & Close.
The alert is displayed as inactive. No more notifications will be created for this alert under Alerts > View Alerts.