Workers may receive the following message on their mobile devices when using the Field Force Manager app:
This issue may be caused by a large number of applications running in the background or pages opened in your web browser.
- Close all unnecessary applications on your mobile device.
- It is also recommended to uninstall applications that you are not going to use.
- Clean up pictures/videos stored on the phone that take up a lot of space.
- Reboot your device and make sure to keep only the Field Force Manager and navigation applications open while on shift.
You should not encounter the Low Memory error when using the Field Force Manager anymore.
If you still experience this issue, please submit a ticket to our Support Team for further investigation, including the worker phone number and device model.